Front Desk Receptionist

Job position ended

Duties Include:

Apply strong business sales and customer service skills to meet Salon goals and exceed client expectations
responsibilities included but not limited to:

• Consultation
• Booking appointments Correspondence with clients in English via e-mail, telephone, or text message
• Answering the phones, schedule client appointments follow up, check customers in and notify staff and others when their customers have arrived.
• Handle busy schedules and stayed on top of goals for the salon.
• Maintaining hygiene, safety and cleanliness in all areas of the salon
• Taking cash and credit card payments when required
• Maintaining high standards of customer care and service
• Stock treatment rooms with proper supplies.
• Notified supervisor of supply needs to ensure necessary items are in stock.
• A receptionist is responsible for daily salon operations including opening and closing procedures.
• Operate computers and office equipment.
• In charge of the Cash outs and reconcile when needed. Deal with employee tip payouts and money exchanges.
• Schedule employees for proper staffing and holidays.
• Provide exceptional customer service to all of our guest and employees.
• Operate Social media account for the Salon and update when needed.
• Operate and update the company website for this salon.